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In the past 24 hours both the Federal and state Governments have upgraded precautions designed to address the spread of coronavirus. Such measures include the mandatory closure of clubs, pubs, restaurants, indoor sporting facilities and places of worship.

At this stage, public transport, as an essential service, remains unaffected.

In order to address the continuing risk of infection, CDC businesses across Australia will be adopting measures designed to identify and prevent people who may be running a high temperature (defined as 38 degrees or higher) and therefore potentially suffering from COVID-19 from attending any of our sites.

Temperature Taking of Contractors and Visitors

All guests, contractors and delivery people visiting any of our depots will be requested to attend the Operations office and present for temperature testing prior to being allowed on site.

Temperature Taking of Employees

In addition, all employees (drivers, mechanics, operations staff and head office personnel) will be required to have their temperature taken at the beginning of their shift to ensure that they do not present at work with a high temperature.

Employees required to take temperatures will be provided the appropriate training, guidelines and protective gear to enable them to do this safely.

We thank you for your patience and understanding in cooperating with these additional measures, which are important to protect your health and safety, as well as that of our employees.

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At ComfortDelGro Corporation (CDC) Australia, we care for our people and customers. Our priority is the safety of passengers and employees, especially those on the front-line.

As an operator in a regulated transport industry, we will continue to coordinate closely with government authorities and are taking action around COVID-19 in line with their recommendation and regulation.

For your peace of mind, we have also introduced a number of measures:

Protecting our people

  • Restrictions on travel.
  • Postponement of large-scale events.
  • Remote working solutions including online technology for meetings and daily operations.
  • Access to hand sanitisers.
  • Training on social distancing, hygiene practices and other precautionary measures.
  • CDC has established a national COVID-19 24x7 assistance hotline for all staff, whereby they can access medical advice around COVID-19.


  • We are working in partnership with government to provide public transport services for as long as it is safe and logistically possible to do so.
  • Our drivers have been educated to maintain good hygiene standards including practicing regular hand sanitising. 
  • Our vehicles are being cleaned and sanitized more regularly with daily internal clean.
  • Where practicable, implementing social distancing measures on board our buses.

We have not had any incident relating to COVID-19 and for that we are very thankful, but we wish to assure you that we have response plans ready.

We thank you for your continued support and look forward to linking people to places and communities even in these challenging times.

Yours sincerely,

Nicholas Yap

CEO, ComfortDelGro Australia

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Please note from Monday 28 October 2019 there will be changes to some services affecting the following schools:

Irrawang High Scool View Timetable
Medowie Christian College View Timetable
Medowie Public School View Timetable
Wirreanda Public School View Timetable

Remember to visit or 131 500 to plan your trip.

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In the coming weeks Hunter Valley Buses will be changing the name of the 140 - Newcastle service. The service will be renamed to 140 - Newcastle West.

Remember to visit to plan your trip.

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Please note that due to anti-social behaviour in the area, the following changes to bus stops in Rutherford have been made until further notice.

Bus StopService ChangesRoutes AffectedAlternative Stop
West Mall
updated 4 October 2019
Bus stop closed daily from 5PM. In the interim, a shuttle bus will run from this stop connecting you with your regular timetabled service in Alexandra Ave near Weblands St. 177
Alexandra Ave and Weblands St (near the oval)
New England Highway
(2320371) & (2320389)
Bus stop closed daily from 5PM 181 Aberglasslyn Ave opposite Queen St
Hillview St
(232051) & (232046)
Closed until further notice 177
Alexandra Ave and Weblands St (near the oval)

Visit or 131 500 to plan your trip.