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Dedication, teamwork and our company value ‘We Care’ were proudly on display during and in the aftermath of a ‘supercell storm’ that wreaked havoc on the north coast of New South Wales.

Areas of Sawtell, Coffs Harbour and Toormina were pounded by large hailstones, strong winds and a 50mm deluge of rain in under an hour on October 20. The storm forced the closure of a high school and caused the roof of a shopping centre to cave in, as well as causing significant damage to several properties and vehicles.

The storm also affected the working days and personal lives of our employees and customers across the community, in addition to closing several arterial roads and damaging CDC vehicles and depot infrastructure.

Regional Manager North, Tony Mills, said that despite the conditions, all drivers showed their care for customers and the community throughout the ordeal.

“While the storm created dangerous conditions, our drivers continued on to their depots to commence their shifts, to ensure that customers were looked after,” Mr Mills said.

“Phones and the internet were out for several hours, but we were able to rely on our in-house two-way radio system to communicate.

“Despite all the chaos, our team ran like a well-oiled machine, working with schools and parents, transferring students to depots for safety and operating standby buses to ensure that no students were left at risk or stuck anywhere.

“By quarter-past six that night, we got the last student on the network safely to their home.

“While the drivers were serving the public, all of their cars were damaged, many beyond economical repair.

“To make it worse, three staff members’ houses sustained serious damage.”

Bus driving under severe stormDriver Merv Fitzpatrick was travelling to work in his brand-new Mitsubishi ASX when the storm brought traffic to a standstill.

“I couldn’t outrun it, it just got heavier and heavier and my new car got hit by hail stones that were bigger than golf balls,” Mr Fitzpatrick said.

“It badly dented in the roof, the bonnet and back end, I couldn’t believe it.”

CEO Nicholas Yap said that it was great to see how CDC staff were able to continue services in such difficult circumstances and show the true spirit of serving the community.

“We understand that our drivers are doing incredible things, linking people, places and communities on a daily basis,” Mr Yap said.

“However, the storm on October 20 brought out some genuine selflessness and initiative from the drivers on shift. It was seen by all of the customers they served that day.

“Recognising that they need to make repairs to their cars and excess payments on their insurance, we will be providing every one of the 22 staff members with damaged cars with $500 from our We Care fund, to help them with their losses and to thank them for proudly displaying the CDC We Care values.

“To further show our appreciation and to celebrate the way that everybody came together to serve the community, we have funded barbecues at our Coffs Harbour and Sawtell depots.

“To the staff of Sawtell and Coffs Harbour, thank you so much for representing CDC the way you did on October 20 and showing the community what We Care is all about.”

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Leading transport company ComfortDelGro Corporation Australia (CDC) has committed more to men’s health awareness during Movember for 2021.

In addition to nearly 1500 iconic Movember moustaches adorning its buses, patient transport vehicles and other vehicles across the country, CDC employees will take part in fundraising activities to support this worthy cause.

This year, CDC will be donating $10,000 in addition to the donations generated by its workforce.

CDC CEO Nicholas Yap said that Movember is a great cause and he is pleased to be contributing more to this year’s activities.

“Movember is a time that our staff and customers always enjoy. It’s fun to have the moustaches on our buses and our fundraising activities help to build great staff camaraderie while raising money,” Mr Yap said.

“However, Movember also has a very serious side which is important to us.

“Men’s health research and suicide prevention are causes we are very proud to be supporting, which is why we have decided to donate as a company together with our Australia-wide staff.”

Kieran Ryan, Movember’s Head of Corporate Partnerships Australia said that Movember is pleased to be working with ComfortDelGro Australia nationally for a third consecutive year for ‘Mo’s Around Town’.

“This year is bigger and better than ever, with almost 1,500 Mos on CDC vehicles across the country,” Mr Ryan said.

“Our iconic Mo will be starting conversations and raising awareness for men’s health thanks to the support of CDC.

“The role of the Mo is to raise awareness and start conversations, it’s our hairy ribbon and this year those conversations are more important than ever.

“Men are dying too young, on average four and a half years earlier than women globally, and four years earlier than women in Australia and for largely preventable reasons. We want to encourage men to step up and take control of their health.

“We’ve made significant progress but there’s still much to be done. In Australia, men account for three out of every four suicides.

“One in six Aussie men will be diagnosed with prostate cancer in their lifetime and testicular cancer is the most common cancer in young men,” Mr Ryan said.

Movember takes place in November each year to support men’s health awareness for prostate cancer, testicular cancer, mental health and suicide prevention. For more information on this leading global charity, visit au.movember.com.

CDC staff standing in front of a CDC Mildura bus with Movember moustaches scaled
CDC Sunshine Coast bus with Movember moustaches
CDC staff standing in front of a Hillsbus bus with Movember moustaches scaled
CDC staff standing in front of a CDC Geelong bus with Movember moustaches scaled
NPT staff standing in front of a NPT ambulance with Movember moustaches scaled
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ComfortDelGro Corporation Australia (CDC) has increased its commitment to serving regional Australia with the purchase of the assets of a school bus business from KA & VK Stubbs Pty Ltd, comprising five buses and a Rural and Regional Bus Service Contract of three school routes in Narrabri, New South Wales.

From October, CDC will combine the Stubbs contract with its existing operations, bringing the fleet to a total of 21 buses in Narrabri and Wee Waa.

ComfortDelGro Australia’s Regional Australia Division CEO, Tony Hopkins, said that he is pleased to be increasing CDC’s service commitment to the region.

“Since we entered the Australian market in 2005, we have shown our dedication to linking people, places and communities in both regional and metropolitan Australia through our bus services,” Mr Hopkins said.

“The contract acquisition is a small but meaningful addition to our operations which will strengthen the quality of services that we can deliver in regional Australia and to the communities in Narrabri and Wee Waa.”

“CDC’s increased presence in the region will mean that more customers are benefitting from the experience and resources of one of Australia’s largest bus operators.

“As shown in our existing bus regions around Australia, CDC ownership opens the way for a rollout of advanced on-board technologies which provide an improved customer experience and higher levels of safety.

“We are also focused on working well with groups in the community – as seen in our involvement with sleepbus and Kinchela Boys Home Aboriginal Corporation – and providing meaningful employment opportunities in the communities in which we operate,” he said.

The acquisition of the contract brings the total bus fleet size in regional New South Wales to more than 275 buses, with the total number of buses operated in Australia increasing close to 2500.

CDC currently operates in six states and territories in Australia: New South Wales, Victoria, the Australia Capital Territory, Queensland, the Northern Territory and Western Australia.

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Youngs group staff standing in front of a bus

ComfortDelGro Corporation Australia (CDC) has completed its previously announced acquisition of the largest bus operator in the Rockhampton region.

Young’s Bus Service is now officially a part of CDC’s expanding regional bus portfolio, complementing its other operations in regional Australia.

The acquisition brings 42 additional buses and two depots under the control of CDC along with the delivery of route, school, and charter bus services in the area. It has also boosted CDC’s Queensland fleet size to 197 buses, while the total number operated in Australia is now close to 2500 buses.

ComfortDelGro Australia CEO Nicholas Yap said the finalised acquisition of Young’s Bus Service is another demonstration of the company’s growing commitment to public transport customers and communities across Australia.

“Young’s Bus Service is well-loved by the communities it serves and we are very pleased to introduce it to the CDC regional portfolio,” Mr Yap said.

“To maintain such vast local knowledge and provide continued quality services for our customers, we have retained the expertise of Young’s senior management team and we have offered all staff ongoing employment with us.

“This acquisition ties in well with other recent commitments to the communities of regional Australia, such as our expansion in Narrabri in New South Wales.

“We’re proud that our increased presence in regional Australia is offering more customers the benefits that come with the resources and experience of one of Australia’s largest bus operators, including advanced on-board technologies, increased safety and a strong focus on customer experience.

“We are also offering employees in regional locations the opportunities for career growth and mobility that come from working with a major global player.

“Throughout our operations, we have continuously displayed our dedication to linking people, places and communities across Australia and this will continue with Young’s,” Mr Yap said.

Son of founder Stan Young, Phil Young, who has been running the 71-year-old business with his brother David and mother Joan, said that CDC ownership would allow it to thrive into the future.

“To go with a bigger company would improve the business out of sight, for vehicles, for financing, for employment,” Mr Young said.

“My brother and I are excited about staying on with CDC for the foreseeable future, assisting in the day-to-day running of Youngs, before we step into our next chapter, retirement.”

CDC currently operates in six States and Territories in Australia – New South Wales, Victoria, the Australia Capital Territory, Queensland, the Northern Territory and Western Australia.

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ComfortDelGro Australia (CDC), Regional Australia Division has been named as a national finalist in the NSCA Foundation/GIO Workers Compensation 28th Annual National Safety Awards of Excellence to be announced in December.

The digital transformation initiated by CDC’s regional Australia arm to increase the effectiveness of safety messages to its workforce has seen the major bus operator recognised as one of five contenders in this year’s ‘Best Communication of a Safety Message’ category in Australia’s longest running and independent awards, which recognise outstanding work health and safety initiatives.

NSCA Foundation, Event Manager, Richard Cornish said the awards, now in their 28th year, continue to celebrate organisations and people that actively promote workplace health and safety as a cornerstone of elite business performance.

“The Category 4, ‘Best Communication of a Safety Message Award’, which is sponsored by Ansell, recognises organisations that have effectively and innovatively communicated a WHS/OHS message to their workforce.

“Finalists must be able to demonstrate their communication methods have led to a sustainable improvement in workplace behaviour, performance and all processes,” Mr Cornish said.

CDC Regional Australia Division Chief Executive Officer, Tony Hopkins, who heads CDC businesses in Northern Territory, Queensland, regional NSW, and ACT, congratulated his team on their recognition and dedication to the organisaton’s digital safety evolution.

“Safety is the number one priority in our business. As one of the country’s largest bus operators, and NT’s largest provider, with more than 4400 vehicles nationally, we carry a significant responsibility in the delivery of public, schools and charter services, not to mention our duty of care to 4000-plus employees nation-wide.

“It is incredibly gratifying to see the commitment and innovation shown by our small team behind the inhouse development of our safety communications program – initially rolled-out across the NT and Queensland – now recognised at this level, and amongst such esteemed company as the other national finalists.

“We’re also honoured to represent the safety message of the bus industry in a broad field of industries at this year’s awards,” Mr Hopkins said.

Judges shortlisted 34 finalists across eight categories, based upon their outstanding demonstration of innovation, commitment to safety as a business priority, proven return on investment, and leading work health and safety standards in their industry.

The other Category 4 finalists for 2021 are Bulla Dairy Foods, CBGJ D&C JV (Brisbane’s Cross River Rail partnership), City of Greater Geelong, and Water NSW.

Finalists will be formally recognised, and winners announced, at the 28th National Safety Awards Gala Luncheon on Wednesday, December 8 in Sydney.

This year’s event will be hosted by television sports presenter, reporter, and commentator Stephanie Brantz, with the Royal Australian Navy’s first female pilot Natalee Johnston delivering the keynote presentation.