Responding the Changing Needs of New South Wales
CDC NSW is a leading provider of bus services in metropolitan and regional NSW. Our reputation is built on a proven record of delivering safe, reliable and timely connections that help people get where they need to be.
The bus services we provide help create stronger communities. By being part of those communities. By linking larger hubs with community streets. Helping people get where they want to be when they need to be there. Ensuring they can make their next connection. Safely. And on time.
CDC NSW has been delivering confidence for NSW travellers since 2005. We are a part of ComfortDelGro Corporation Australia, a subsidiary of ComfortDelGro Corporation in Singapore. We understand local challenges and use a wealth of local knowledge and experience in transport systems across New South Wales to be a key part of a larger public transport network.
Your Safety Is Our Number-One Priority
Our buses are maintained to the highest standards. We measure ourselves against global standards. We combine this with safety innovations developed here and overseas to provide comfortable, safe journeys for our customers and ensure the safety of other road users.
This commitment to the highest service standards ensures we have a reliable fleet of buses to get all our customers where they need to go.
A Part of One of the Largest Land Transport Companies in the World
Every year, we help millions of customers get where they need to be.
We know our role in creating the vital link for people within communities. We have invested heavily in Operations and Customer centres (OCC) and technologies to ensure you get where you need to be, when you need to be there, whatever time of day, no matter how busy the roads are. This technology and the expertise of our operations people ensure the safe and timely movement of more passengers on high-capacity routes than any other company.
We have over 2,500 employees across NSW. With 20 bus depots and more than 1,650 buses in our fleet, we remain committed to providing vital links for people who need them.
Bringing the Best of the World to NSW
CDC NSW is a part of ComfortDelGro Corporation Australia (CDC), which in turn is owned by ComfortDelGro Corporation Limited with a global network operating in Singapore, the United Kingdom, Ireland, China, Malaysia, Australia, and New Zealand.
In Australia, we employ over 4,800 staff and operate a fleet of more than 4,000 vehicles including buses, taxis, and non-emergency patient transfer services.
We complement our local knowledge with international expertise, implementing new technologies developed by transport experts in our affiliates across Australia and around the world.
The transport solutions we develop here and overseas, from answering the challenges of operating in highly populated areas to delivering safer late-night services, provide confidence and surety for all our customers.
Committed to NSW’s Transport Needs
Beginning in NSW in 2005, our commitment to service, reliability and safety has helped us deliver best-in-class transport solutions to metro and rural communities across New South Wales. Since then, our parent company ComfortDelGro Corporation Australia (CDC) has become one of Australia’s largest bus operators, also managing operations in Victoria, the Northern Territory, Queensland, the Australian Capital Territory and Western Australia.
CDC NSW is a trusted and longstanding partner of government and business, moving over 37 million customers in NSW and the ACT every year to where they want to go.
We are committed to developing tomorrow’s transport solutions, today.
By delivering best-in-class transport for today and committing our best efforts and best minds to answering the emerging challenges facing the communities we serve, we continue to improve and innovate, developing the safe, reliable, seamless connections of tomorrow.
It means safer, more reliable, more effective, more sustainable and more popular transport solutions for NSW.
Values
We Care
CDC prides itself on creating strong partnerships and aims to be an Employer of Choice, striving to deliver best-in-class service to our customers. We are committed to improving transport solutions and helping protect the environment by embracing sustainable practices for the benefit of local communities.
Our corporate value “We Care” is at the heart of everything that we do, and we strive to be the Australia’s most trusted transport provider.
We Care for our Customers
Our customers are always the front and centre of what we do. We are committed to providing transportation services that are safe, reliable, and efficient. We recognise the existing and future needs of our customers and the communities we serve every day.
We Care for our People
Our people are our greatest asset. The health, safety and well-being of our people is our top priority. We are committed to providing a positive work culture and promoting a safe working environment. We foster diversity and inclusion, dignity, and respect. Our success is achieved through our team of passionate employees with a spirit of teamwork and collaboration, committed to excellent service delivery.
We Care for our Partners, Suppliers, and Stakeholders
We practise win-win partnerships with our partners, suppliers and stakeholders. We recognise the importance of long term, mutually sustainable relationships. As a trusted business partner, we commit to providing high standards of service delivery. With our suppliers, we commit to dealing fairly and ethically.
We Care for our Communities and the Environment
We respect the people in our communities and promote care for the environment by embracing sustainable practices across our businesses. We foster an environment of trust by engaging the communities we serve and supporting initiatives that provide a broader benefit to society. We are committed to minimising the environmental impact of our operations and promoting sustainable transportation outcomes.
We Care for our Shareholders
We are committed to generating value for our shareholders. We recognise that sustainable long-term value for our shareholders is built through continually recognising and acting on opportunities that have a positive financial impact supported by our internal and external stakeholders. This is achieved by making life better for our customers and communities, investing in our employees and in strong partnerships with our partners, suppliers, and stakeholders. We also commit to transparency and effective engagement with our shareholders.
