Forest Coach Lines On Demand Service, Woopi Connect, has announced its new and improved booking app, Woopi Connect, designed to enhance customers’ travel experience.
The service is operated by Forest Coach Lines, which is owned by ComfortDelGro Corporation Australia (CDC), provides people from communities like Woolgoolga, Safety Beach, Mullaway, Arrawarra, Arrawarra Headland and Corindi Beach with a way to live more independent and fulfilling lives by allowing them access to personalised and cost-effective public transport.
The new-look app launched on 8 May 2023 aims to enhance the customer experience by offering a suite of helpful features and a user-friendly app design.
ComfortDelGro Australia Corporation (CDC) Regional Australia Division, General Manager NSW and ACT Operations Andrew Fogg said the company was thrilled to introduce the new app, which was part of its ongoing commitment to providing customers with convenient, hassle-free travel experiences.
“Our goal is to make it easier for our passengers to plan their trips, track their bus locations, and access real-time travel information from anywhere, at any time,” Mr Fogg said.
Woopi Connect comes with a range of features, including real-time vehicle tracking, on-demand and pre-scheduled ride bookings, secure payment integration and an intelligent algorithm to improve routing efficiency.
“We are confident that our passengers will appreciate the convenience and simplicity of the Woopi Connect app, and we look forward to their feedback as we continue to refine and improve our digital offerings,” Mr Fogg said.
Being an on-demand service, customers can book using the app or via the telephone hotline, (02) 6654 0581, to travel anywhere in the service area, any time between 7am and 7pm on weekdays and Saturday 7am to 5pm.
The service does not operate to fixed routes or a timetable; instead, it takes people within the service area where they need to go, when they need to.
The updated booking app is available for download on both Android and iOS platforms. To download the app, please visit the Google Play Store or the App Store, search for “Woopi Connect” and install the latest version of the app.
All existing customers will need to download the new app. Payment can be made through the new app or on board via cash. There will be no changes to the contact centre.
For more information visit woopiconnect.com.au.